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DFA suspends operations at two consular offices due to Agaton


The Department of Foreign Affairs (DFA) on Monday suspended operations at two consular offices (CO) in the Visayas Region due to inclement weather brought about by Tropical Storm Agaton.

In a public advisory, the DFA said it is temporarily closing its CO in Tacloban and its Temporary Off-site Passport Services (TOPS) in Cebu in compliance with the precautionary measures issued by their respective local government units.

Affected applicants with confirmed appointments in Tacloban were advised to secure another appointment by sending an email to the consular office through its e-mail address, dfa.cotacloban@gmail.com, with the following information:

  • Name
  • Date of Birth
  • Original appointment date and time of new appointment
  • Preferred date and time of new appointment

New appointment dates may be from April 12 to May 11, 2022 (Monday to Fridays except for holidays) and at any time between 9 a.m. to 4 p.m.

Affected applicants with confirmed appointments from Cebu, meanwhile, would be accommodated by the TOPS from April 12 to 22, 2022 (Monday to Fridays except for holidays) at any time between 9 a.m. to 6 p.m.

For clarification and concerns, questions may be directed to the relevant offices through the following contact details:

  • CO Tacloban (rco@dfa.gov.ph )
  • TOPS Cebu (concerns@oca.dfa.gov.ph)

“In the meantime, the DFA-OCA advises the applicants to closely monitor the weather conditions and to follow local government safety and precautionary orders related to Tropical Storm Agaton,” the agency said. — DVM, GMA News