Quezon City to activate emergency hotline 122

 

After the Philippine National Police launched the nationwide government hotlines for citizen complaint (8888) and emergencies (911) last August, the local government of Quezon City will follow suit by activating its own emergency hotline soon.

Residents, visitors, and even those transiting one of the most populous cities of the country can dial 122, and their call will be directed to the city's Emergency Operations Center (EOC), where call takers are on duty 24/7.

The calls will be regulated by various law enforcement and frontline service units, including the Quezon City Police District, Bureau of Fire Protection, the QC Department of Public Order and Safety, QC Disaster Risk Reduction and Management Office, QC Radio Communications Service and the QC Public Affairs and Information Services Office.

Six years since the setting up of the city’s own emergency and information help line, the "122 hotline" will be formally launched by city mayor Herbert Bautista during his State of the City Address this October.

According to QC Department of Public Order and Safety chief Elmo San Diego, the activation of the city's emergency hotline is a part of the emergency services capability upgrade.

“What Quezon City is having under Mayor Herbert Bautista’s leadership is an integrated, seamless and end-to-end operations system,” he said.

The activation of the hotline has been put on hold pending the construction of the EOC inside the QC Disaster Risk Reduction and Management Office Building.

Launched in August, the EOC  is equipped with a state-of-the-art surveillance camera system, solar power generation system and several layers of communications systems designed to continue operating even during extreme situations. —Bianca Rose Dabu/LBG, GMA News