AirAsia cancels flights due to Ursula

Budget carrier AirAsia on Wednesday evening announced that it will cancel and reschedule domestic and international flights from some airports in the country due to Typhoon Ursula.

In a statement, AirAsia advised its passengers to check their flight status at the website for the latest updates.

Listed below are the changed flights:

 

 

 

 

Due to the weather, AirAsia said it will make the following options available for passengers whose flights were cancelled or delayed for longer than three hours:  move flight, credit account or full refund.

 

According to the statement, the move flight option allows passengers a "one-time flight change to a new travel date on the same route within 30 calendar days from the original flight time without additional costs."

However, the option is subject to seat availability.

Meanwhile, the credit account option allows passengers to retain the value of their fare in the AirAsia BIG Loyalty account for future travel.

"The online credit account is to be redeemed for booking within 90 calendar days from the issuance date for your travel with us. The actual travel dates can be after the expiry date as long as our flight schedule is out," the statement read.

Full refund, on the other hand, allows passengers to "obtain a full refund in the amount equivalent to the booking in the form of original payment."

According to the statement, refund requests can be made with AVA at the website while refunds for bookings made through travel agents must be done through the travel agents which handled the booking. —Joahna Lei Casilao/LDF, GMA News