Canceled flights on Friday and Saturday (July 19 and 20, 2024)

Budget carrier Cebu Pacific and AirAsia Philippines on Friday canceled several flights following the technical issues they are experiencing due to the global cyber outage affecting operations of multiple industries. Some procedures such as check-in needed to be done manually.

Here are the canceled flights on July 19 and 20: 

July 19 

Cebu Pacific

• DG 6639/6640: Cebu – Pagadian – Cebu  
• DG 6839/6840: Manila – Siargao – Manila 
• DG 6853/6854: Cebu – Siargao – Cebu 
• 5J 268/269: Manila – Xiamen – Manila 
• 5J 310: Manila – Taipei 
• 5J 331/332: Manila – Kalibo – Manila 
• 5J 362/363: Manila – Macau – Manila 
• 5J 459/460: Manila – Iloilo – Manila    
• 5J 559/560: Manila – Cebu – Manila 
• 5J 573/574: Manila – Cebu – Manila  
• 5J 647/648: Manila – Puerto Princesa – Manila 
• 5J 678: Manila – Shanghai 
• 5J 753/754: Manila – Ho Chi Minh – Manila 
• 5J 857/858: Manila – Zamboanga – Manila  
• 5J 971/972: Manila – Davao – Manila 
• 5J 981/982: Manila – Davao – Manila  
• 5J 3951/3952: Manila – Davao – Manila  
• 5J 5756/5757: Manila – Da Nang – Manila 

July 20

Cebu Pacific

• 5J186/185 Manila – Incheon – Manila
• 5J279/280 Manila – Denpasar – Manila
• 5J931/932 Manila – Bangkok – Manila
• 5J678/679 Manila - Shanghai – Manila
• 5J746/747 Manila - Hanoi – Manila
• 5J563/564 Manila – Cebu – Manila
• 5J637/638 Manila – Puerto Princesa – Manila
• 5J649/650 Manila – Tacloban – Manila
• 5J383/384 Manila – Cagayan De Oro – Manila
• 5J404/405 Manila – Laoag – Manila
• 5J453/454 Manila – Iloilo – Manila
• 5J703/704 Manila – Dipolog – Manila
• 5J793/794 Manila – Butuan – Manila
• 5J897/898 Manila – Caticlan – Manila
• 5J966 Davao – Manila
• 5J3954 Davao – Manila
• 5J3958 Davao – Manila
• 5J464 Iloilo – Manila

Meanwhile, some flights of Cebu Pacific that were previously canceled will now proceed. Check Here.

CebGo

• DG6193/6194 Manila – Legazpi – Manila
• DG6497 Manila – Cebu

AirAsia

• Z2759/760 Manila-Cebu-Manila
• Z2306/307 Manila-Iloilo-Manila
• Z2211/212 Manila-Caticlan-Manila

United Airlines

• UA 190 Manila-San Francisco

Cebu Pacific also advised affected passengers not to proceed to the airport at this hour. 

“Cebu Pacific is offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights scheduled up to July 21, 2024,” the advisory read. 

“Cebu Pacific will send notifications to affected passengers once the systems are working and will provide the options available.” 

AirAsia offered a free change of flight date within 30 days from the original scheduled departure date on the same route. 

Affected passengers of AirAsia may also obtain a full refund. 

The Manila International Airport Authority reported system issues caused by a cyber incident that affected Cebu Pacific and AirAsia Philippines at the Ninoy Aquino International Airport.

According to a statement on Friday, cybersecurity provider CrowdStrike confirmed that Blue Screen of Deaths (BSODs) caused system crashes on Microsoft’s Windows operating systems.

Several banks were also affected by the system disruption.

Please refresh this page for updates. —Vince Ferreras and Ted Cordero/NB/KG, GMA Integrated News