Globe extends bill rebates, due dates for customer affected by Odette

Globe Telecom Inc. said Tuesday it is extending bill rebates and payment due dates for affected Globe At Home and Globe Platinum and Postpaid mobile customers up to January 2, 2022.

The extension was made as the company continues its restoration efforts especially in the areas hit by Typhoon Odette.

In a statement, Globe said eligible Globe Platinum and Postpaid mobile customers will receive SMS notifications on prorated rebates, and can pay their bills beyond their due date or before the January 2, 2022 extension.

There will be no payment-related service disconnection during this time, it said.

Eligible Globe At Home Postpaid customers meanwhile will see the rebate adjustment in their bill, it added.

“The devastation caused by typhoon Odette has been most difficult for many. We understand how crucial connectivity is at this time. In areas hit hardest, we hope these offers will help alleviate the concerns of our customers as we work round the clock to fully restore our network services,” said Darius Delgado, Globe’s head of Consumer Mobile Business.

Globe earlier offered a one-day unlimited text to all networks to typhoon-affected Globe and TM prepaid customers.

The promo came with unlimited calls to Globe and TM numbers.

Affected customers also received a free one-month subscription to KonsultaMD.

“We assure our Globe At Home customers that we’re doing our best to bring back broadband connectivity in affected areas as soon as possible. We hope this extension will help ease the concerns of our customers and find joy and peace of mind during this holiday season,” said Barbie Dapul, Globe At Home vice president for Marketing.

Globe said its Libreng Tawag and Libreng Charging (LTLC) stations continued to be set up across Visayas, Mindanao, and Palawan.

The telco is also providing free and unlimited GoWiFi in select malls, government offices and airports in Visayas and Mindanao areas affected by Typhoon Odette.—AOL, GMA News