PAGCOR to accept requests for financial assistance through drop box amid COVID-19 threat

The Philippine Amusement and Gaming Corp. (PAGCOR) has implemented a no-contact application policy in receiving requests for financial and medical assistance as part of the government's efforts to prevent the spread of COVOD-19.

In a statement, PAGCOR said requirements for such requests would only be received through a drop box at the lobby of the PAGCOR Corporate Annex on United Avenue in Manila.

“Instead of queuing to submit the required documents for financial and medical assistance, requirements will now only be received via drop box, which was placed at the lobby of PAGCOR Corporate Annex, 1105 United Nations Avenue, Ermita, Manila,” it said.

“Patients who will submit documents via PAGCOR drop box will receive text notifications as regards the status of their request,” it added.

PAGCOR’s Vice President for Corporate Social Responsibility Jimmy Bondoc said the agency would continue to prioritize the medical requests of patients who are undergoing chemotherapy and dialysis.

Bondoc said all documents to be submitted to PAGCOR must be authentic and complete.

“Incomplete documents will not be processed while those who submit fraudulent documents may have to face legal consequences,” Bondoc said.

The requirements for financial and medical assistance are as follows: signed request letter addressed to Chairman Andrea Domingo or PAGCOR; medical abstract; social case study; photocopy of valid government IDs of patient and relative of patient; contact numbers; email address; and proof of assistance from Philippine Charity Sweepstakes Office (PCSO) – Certified True Copy of Guarantee Letter or Index Card.

To follow-up on the status of their request, parties are advised to submit a photocopy of their PCSO Index Card/Guarantee Letter, with the patient’s name, contact number, and exact date of submission of request, PAGCOR said.

Such information will likewise be submitted via drop box, the agency said.

PAGCOR also said it will again notify the requesting parties via text message to update them of the status of their requests.

PAGCOR assured that all information from submitted documents will remain confidential, in accordance with the Data Privacy Act and all other pertinent laws. —NB, GMA News