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LIST: Home care services, telemedicine for COVID-19 patients


With hospitals already congested and overwhelmed with COVID-19 cases, more and more health care providers are offering home care and telemedicine services for suspected, probable, mild, and asymptomatic patients who might not need to go to the hospital.

Below are a few hospitals and health care providers that may be able to address your needs from home:

1. The Medical City

The Medical City partnered with Home Healthlink Innovations Inc. for a COVID-19 Home Care program, which aims to "ensure that patients suspected of or positive for COVID-19 are closely monitored, attended to, and guided on their health condition and recovery through a physician-supervised continuity of care at home."

Who can book:

  • Suspected of or positive for COVID 19 who have mild, moderate symptoms
  • Those who are awaiting test results
  • Those who are completing self-isolation

Inclusions in the service:

  • Home infection control
  • Daily monitoring
    • Video call with TMC Attending Physician
    • Virtual Monitoring and Health Assessment by Healthlink physician and nurse
  • Diagnostic Services
    • COVID Laboratory panel
    • Blood extraction Home Services*
    • RT-PCR*
    • Swabbing Home Services*
    • *Available only in certain packages

Price: 

  • Program A (P13,000). A 3-day program recommended for patients who were received at TMC Emergency Department or other Emergency Department facilities, advised to do home isolation, and waiting for their COVID-19 RT-PCR result.
  • Program B (P65,000). A 10-day program recommended for patients with positive RT-PCR results who need close monitoring, while completing their quarantine period. Program B is an extension of any of the 3-day programs (A or C). It includes COVID Laboratory Panel needed for monitoring the patient's status plus an onsite visit by a Healthlink Physician.
  • Program C (P33,900). A 3-day program recommended for patients that are unable to visit the hospital but need the necessary assessment and baseline diagnosis to rule out COVID-19. It includes the home service COVID Laboratory Panel and RT-PCR test.

How to book and where to call:

Patients can fill out the form on this website, or they can call the following hotlines:

  • Trunkline: 8-988-1000 / 8-988-7000 (available 24/7)
  • Concierge Medicine: 8-988-1000 / 8-988-7000 ext. 6413 (Mon-Friday, 8am-5pm)
  • TMC Emergency Room. A help desk is available at the ER entrance
  • Facebook 

2. QualiMed

Who can book?

  • Suspected COVID-19  positive patients who are mild symptomatic
  • COVID-19 positive patients who are asymptomatic to mild asymptomatic
  • COVID-19 positive patients who are Mild Symptomatic with controlled comorbidities and are non-oxygen requiring

Price and inclusions: 

  • Package 1: COVID SCREENING (P6,000). For patients who are suspect, as well as mild symptomatic. Package inclusions:
    • RT-PCR Swab Test
    • Chest X-Ray
    • Consultation with a Doctor
  • Package 2: COVID SUPPORT @HOME (P12,000)For patients who are COVID positive, asymptomatic to mild symptomatic. Package inclusions:
    • Telemedicine consults with Internal Medicine or Pediatrics doctor (10 consults for 14 days)
    • COVID Care Kit*
    • Priority access to hospital admission (subject to availability)
    • Medical certificate upon completion of isolation period
  • Package 3: COVID CARE@HOME (P29,500). For patients who are COVID Positive, mild symptomatic with controlled comorbidities, non-oxygen requiring. Package inclusions:
    • Complete Blood Count (CBC)
    • COVID Panel (CRP, LDH, Ferritin, Di-dimer)
    • HbA1c
    • Chest CT Scan
    • COVID Care Kit*
    • Telemedicine consults with Internal Medicine or Pediatrics doctor (10 consults for 14 days)
    • Medical Certificate upon completion of isolation period
    • Priority access to hospital admission (subject to availability)
    • *COVID Care Kit includes oximeter, thermometer, symptom tracker, guide to infection control protocols at home, medicines including Zinc + Vitamin C, Paracetamol and cough medicines

How to book and where to call:

For inquiries, patients can call directly on their base facility helplines:

  • QualiMed Sta. Rosa Laguna: +639338628852, +639176573784
  • QualiMed SJDM (Bulacan): +639178662774
  • QualiMed Tanauan (DMMC, Batangas)(043) 778 1810 | (043) 405 1000  |  +639086207917
  • Facebook.

Qualimed's operational hours are from 8am to 8pm.

According to Qualimed, all package costs are net of Senior Citizen and other discounts, Philhealth coverage not applicable. 

3. Divine Grace Medical Center (DGMC)

Who can book?

  • COVID-19 Patients (Asymptomatic and mild cases) who are on a 14-day home quarantine

Price and inclusions:

COVID Concierge Home Care Program (P25,000) includes:

  • Up to 14 days of monitoring
  • 1 physical assessment
  • Laboratories and x-rays
  • Home Care Kit
  • 26 video check-backs
  • 2 teleconsultations with doctors

How to book and where to call:

For booking and inquiries, call +639778206001 or through Facebook.

4. Go2Health's COVID-19 Home Intervention for Immune System Strength and Support

Who can book?

  • COVID-19 positive asymptomatic patients (with or without co-morbidities)
  • COVID-19 positive with mild symptoms
  • Post COVID-19 survivors with residual symptoms (with or without co-morbidities)

Price and inclusions:

  • P33,500 for two weeks
  • FM Comprehensive Analysis of Medical Data and History
  • 60-minute online initial consultation
  • Daily SMS Checklist Monitoring to Reassess Progression or Resolution
  • Functional MD Integrative Analysis and Recommendations
  • Menu Plan for two weeks designed to contain all micronutrients, macronutrients and phytonutrients to boost Immunity
  • Customized and personalized Nutrient Supplementation for Immune Resiliency and Rejuvenation with Initial supply of Nutraceuticals for 2 to 4 weeks use (Dosage recommendations may vary)
  • Diagnostic Recommendation Guidance
  • Functional Nutrition Physical Examination (thru submitted Photos)
  • Access to Functional Medicine Doctors, Nutritionists and Health Coaches About FAQs and Updates on SARS-COV2 virus and vaccines

How to book and where to call:

Patients can call +639458970465 or email customercare@gotohealth.ph. Facebook.

5. AIDE App

AIDE is a home health care app that provides customers with resources they'll need to improve their quality of life.   

Who can book?

Both COVID-19 and non-COVID-19 patients.

Prices and inclusions:

  • Doctor home visits (P1,500 above)
  • Laboratory exams (P2,800 above)
  • COVID-19 testing done by licensed physicians (PCR testing at P7,500 and below, antigen testing at 3,250 and below)
  • Online consultations (starting at P500) - both chat and video consults
  • Vaccinations (P1,000 above)
  • Nursing care (P1,500 above) - AIDE also offers stay in nursing care for COVID patients by registered nurses or caregivers

How to book and where to call:

Patients can reach out to the AIDE team on their website and on Facebook.

To book a service they can do it through their AIDE Medical App and follow these steps.

  • Download the AIDE Medical App
  • Choose the service you need
  • Fill up the form
  • Request for offers from our partners
  • Choose a partner you like
  • Select preferred payment method
  • Check-up

TELEMEDICINE CONSULTATIONS WITHOUT HOME CARE:

1. LYF Medical Services. 

LYFMed has the 365 TELECONSULT for unlimited phone calls and online doctor consultations all year round.

Who can book? COVID-19 patients and non-COVID-19 patients who need to consult a doctor

Price and inclusions:

  • P500/person for one year includes:
    • Doctor Consultation
    • Doctor Consultation with prescription, laboratory requests, or medical certification
    • Consultation with referral to Medical Specialists
    • Patient Monitoring
    • Medical Counselling
    • Medical Record and Electronic Prescription

How to book and where to call:

Call their hotline +9175382000 (contact person Heidi Labrador). Patients can also register through their form. Facebook

2. St. Luke's

Who can book?

  • Suspected, probable and confirmed COVID-19 cases that are mild and moderate. For severe or critical cases, St. Luke's COVID Telemedicine Team recommends ER consult or give ER referral forms to facilitate ER admission.

Price and inclusions:

  • P800 consultation fee, which includes the telemedicine consultation for suspected and confirmed COVID-19 cases. The consultation is done via Google Meet.

How to book and where to call?

  • Patients can book an appointment in this link.
  • Patients need to present your maintenance medicines, laboratory, chest x-ray, COVID result and other tests you would like to show your doctor.
  • Payment details will be provided at the end of the consultation and patients can send their proof of payment via email.
  • All prescriptions, medical certificates, laboratory requests will be sent via email after payment confirmation.
  • For other concerns and inquiries you may call/email the following:
    • GLOBAL CITY: +63919 065 3019 covidtelemedgc@stlukes.com.ph
    • QUEZON CITY: +63947 993 8210 covidtelemedqc@stlukes.com.ph
    • Facebook.

— LA, GMA News